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Frequently Asked Questions
How does on-site shredding work?
Our mobile shredding truck arrives at your facility, equipped with an industrial shredder capable of destroying drives and media on-site. Upon arrival, our certified technicians follow a secure chain-of-custody process: materials are verified, logged, and shredded under client supervision. The process is recorded in our internal system for full traceability and audit support.
Do I get a Certificate of Destruction?
Yes. After each service, we issue a Certificate of Destruction (COD) with detailed documentation. Each certificate includes per request the serialized inventory list, service date, order reference, and destruction method. Certificates are uploaded to your secure client portal for ongoing access and compliance tracking.
What’s the difference between Certificate of Destruction and Certificate of Recycling?
A Certificate of Destruction confirms that data-bearing devices were permanently destroyed following NIST 800-88 guidelines.
A Certificate of Recycling verifies that the shredded materials were responsibly processed through our R2v3 and ISO 14001-certified downstream partners, ensuring full environmental and regulatory compliance.
Can I watch the shredding process?
Yes. Clients may witness the shredding process on-site for full transparency. Our team provides required PPE (personal protective equipment) such as safety glasses, gloves, and ear protection, in compliance with OSHA safety protocols. You can observe the process directly and confirm completion before the final sign-off.
Do you recycle the shredded material?
Yes. All shredded material is recycled responsibly through certified downstream vendors that comply with R2v3, ISO 14001, and EPA environmental standards. Metals, plastics, and circuit boards are separated and reclaimed to ensure maximum material recovery and landfill diversion.
What other material do you recycle?
We recycle a wide range of electronics, including laptops, servers, networking equipment, power supplies, and mixed e-waste components. All data-bearing items are securely wiped or shredded prior to recycling to maintain full data security and environmental compliance.